Privacy Policy

Privacy Policy

Introduction

Welcome to Castle Rock Geriatrics Therapy’s online presence at https://castle-rock-geriatrics-therapy.denvermentalhealthcare.com (hereafter referred to as “our website” or “we”). We are committed to maintaining the highest standards of privacy and data security for our users, patients, and visitors. This Privacy Policy outlines how we collect, manage, and protect your personal information in accordance with various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. The information you provide when creating an account or subscribing to our services.
  2. Your interactions with our applications and software.
  3. Visitors’ engagement with our websites linked to this privacy statement.
  4. Any communication initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

It’s important to emphasize that this policy does not extend to third-party platforms or services you access through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities and Data Collection

This policy outlines the types of personal data we process and the reasons for doing so:

  1. Account Information: Details required to create an account on our platform, including usernames, passwords, and contact details.
  2. Payment Information: Transaction data needed for billing and processing payments, such as credit card numbers and expiration dates.
  3. Financial Information: Data related to your financial status or transactions, which may be collected for invoicing or payment verification.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device used for improved user experience and analytics.
  6. Location Data: Geographic location information provided by your device when using our location-based services.
  7. Feedback: Personal insights or comments you choose to share with us through surveys, reviews, or direct feedback forms.
  8. Social Media Information: Data obtained from social media platforms (if connected) to enhance and personalize your user experience.
  9. Product Information: Details about products you browse on our website, including preferences and interaction history.

We collect this data through various methods: user input forms, account settings, browsing behavior, automated tracking technologies (like cookies), and third-party data providers.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Essential for basic functions like login and navigation.
  • Preference Cookies: Remember user preferences, such as language settings or theme choices.
  • Analytics Cookies: Track website usage, collect statistical data, and help us understand how users interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or valid business interests. Upon expiration of this period, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Castle Rock Geriatrics Therapy has implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict data security standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are intended for a general adult audience, and we encourage parents and legal guardians to supervise their minors’ online activities.

Your Rights (Depending on Your Location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

  • Access and Rectification: The right to request access to your personal data and rectify any inaccuracies.
  • Erasure and Restriction: Ability to ask for the deletion or restriction of processing your data under certain circumstances.
  • Data Portability: Requesting a portable copy of your data in a commonly used format.
  • Objection and Non-Discrimination: Right to object to the processing of your data and to be free from discrimination based on resistance to data processing.
  • Appeals/Complaints: Filing complaints with supervisory authorities or exercising other legal rights.

To exercise these rights, please reach out to our privacy team via the contact information provided below. We will respond within a reasonable timeframe, adhering to applicable laws and regulations.

Changes to Policy

Castle Rock Geriatrics Therapy reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For questions, requests for access or correction of data, unsubscribe, or other data-related inquiries, please contact us:

Email: contact@castle-rock-geriatrics-therapy.denvermentalhealthcare.com

Mail: Castle Rock Geriatrics Therapy, [Address], [City, State, Zip Code]